CIREVONAS / INFORMATION & SUPPORT
Shipping Policy
Effective date: October 15, 2026
Shipping to the United States
Cirevonas currently accepts delivery orders to the United States only. All prices and shipping charges below are in US dollars (USD). Available delivery services and the applicable charge are displayed at checkout before payment.
Shipping rates
Standard delivery costs $5.99 when the merchandise subtotal after discounts is below $50. Standard delivery is free when that subtotal is $50 or more. Expedited delivery costs $7.99. Shipping charges and taxes do not count toward the free standard shipping threshold. Expedited service availability depends on the destination and is shown at checkout. It does not remove order preparation time.
Preparation and transport are separate
| Stage | Planning window | When it begins |
|---|---|---|
| Order preparation | 5-10 business days | After order/payment confirmation, subject to needed information |
| Standard carrier transport | 10-15 business days | After dispatch |
| Combined standard planning window | 15-25 business days | Preparation plus transport |
Business days and timing
Business days exclude weekends and public holidays affecting preparation or the carrier route. Preparation begins after the order and payment are confirmed and any information needed to process the order is received. Address questions, payment checks, holidays, customs processing, severe weather or carrier disruption may extend the estimate. We do not advertise an unverified guaranteed arrival date for expedited delivery; contact us before ordering if a particular date matters.
Dispatch and tracking
When tracking details become available, we provide them through the order notification or order-status page. The first tracking scan may appear after the carrier receives and processes the parcel. A label being created does not itself mean transport has begun. Contact us with your order number if you cannot locate a dispatch notification or tracking stops updating.
Addresses, changes and cancellations
Check your complete delivery address before submitting the order. For a correction or cancellation, email service@cirevonas.com as soon as possible with your order number and requested change. We will check the current order stage; changes cannot be guaranteed once preparation or dispatch has progressed. Do not send payment card details. A returned or undeliverable parcel will be reviewed with you before any reshipment and related charge is agreed.
Delays, missing parcels and damage
If an estimated window has passed, contact us so that we can review the tracking and investigate with the carrier. If a parcel is marked delivered but cannot be located, check nearby delivery areas and household members, then contact us. Report damage or an incorrect item with the order number and useful photographs of the item and packaging where available. Do not discard packaging before the issue is reviewed. We assess the circumstances and applicable consumer rights to agree an appropriate remedy; a carrier investigation does not remove your statutory rights.
Taxes and duties
Taxes collected by the store are displayed at checkout where applicable. Any import or customs charge imposed by an authority and not collected at checkout is not included in the listed shipping rate. Contact us before ordering if you need clarification about a potential charge. Mandatory consumer rights remain unaffected.
Returns and support
See our Return & Refund Policy for return instructions. Shipping questions can be sent to service@cirevonas.com.
Company and contact
Dongguan Chipa Technology Co., Ltd., trading as Cirevonas.
Wu Jiandong, Owner.
Room 807, No. 18 Tingshan Road, Houjie Town, Dongguan City, Guangdong Province, China
Email: service@cirevonas.com